The Bay Horse Hotel
“We are extremely pleased with the service and training that we have received from GK Training. The staff are always available when you need them and any questions and requests are dealt with quickly. We have had all of our staff complete the Customer Service NVQ Level 2 and this has helped us, as a business, to increase, and keep, our customer base. I have personally recommended GK Training to other companies in the area and the feedback has been excellent” – Tracey Cowie
Robinsons Country Leisure
“We have worked with GK Training for the past 4 years and have found them to be an extremely professional company who are always available to help and support us. They are a relatively small organisation compared to Robinsons Country Leisure, but they provide an excellent quality of training and support, and respond very quickly to any requests for information. Due to the nature of our business, we sometimes have to cancel appointments with GK Training but they are always happy to rearrange and train our staff at any time, 24/7.
Our Call Centre staff have all achieved their Customer Service NVQ Level 2 and our Superstore staff have also completed their Customer Service qualification and are currently working towards their apprenticeships in Retail Skills. We have found that we are receiving more repeat business and increased customer satisfaction rates and we believe that this is as a direct result of the training and support provided by GK Training.” – Carolyn McConnell
Megan Collier – Aged 18
She began with us on Study Programme. She did extremely well and progressed on to a Traineeship programme and helped her secure a placement at a local dental practice. Towards the end of the Traineeship programme she secured a job. She is now a fully qualified dental nurse. Her feedback to her tutor was:
“Hi Chloe ! It’s been a while. I hope you are well. I was just emailing you to tell you that I have passed all of my exams in Dental Nursing and I am now fully qualified! Who’d have thought! I now work for a lovely little practice in Atherton. I would just like to say a huge thank you for being sp supportive towards me during my time at GKTS Training and without you I would certainly not be where I am today.”
We wish Megan every success for the future.
Kayleigh Tyldesley – Aged 17
“I attended Study Programme and my Tutor was Gary. It was an 18 week course. In these weeks I passed Maths Level 1, ICT, Retail and Employability Skills. I really enjoyed the Study Programme because I knew that if I had a problem outside of GK I could talk to anyone and they would help and support me. I met new people and people who I hadn’t seen in a long time. I am proud with how I did and I have proved to myself that I can do it when I put my mind to it!”
“I then started a Traineeship programme. My tutor has been Shaunna and this has been a 6 Month programme. I enjoyed this just as much! I am proud with what I have achieved and hope to achieve when I get my results back. I have had a lot of support from Shaunna, Chloe, Kelly, Hayley and Clare. They helped me to realise that I can do things when I put my mind to it.”
We wish Kayleigh lots of luck for the future.